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Terms and Conditions

Payment terms

A 50% payment is required prior to commencement. The final invoice will be issued 14 days after we send the first full draft to you, or when the final version is completed (whichever occurs first).

 

Payment terms are seven days from issue of invoice.

Payment is in Australian dollars. 

Any fees associated with international bank transfer or credit card payment are borne by the client.

Intellectual property

You gain full copyright and intellectual property rights for any work delivered by us when you complete the final payment. Until payment is received, we retain the intellectual property rights for all work delivered.

 

Revisions

Included revisions can be requested within two weeks of the first draft.

 

We endeavour to deliver all work by the agreed deadline. Once work on a project has commenced, changes to the brief that result in additional time will be charged at $130 per hour, and the project timeline may also be affected.

 

Accuracy

All materials and information provided by you are assumed to be legal, up to date and accurate. You are responsible for checking the factual accuracy of the content provided to and produced by us and agree to hold us harmless for any loss or damage arising in connection with factual inaccuracy. 

 

Supplier terms

We are an independent supplier and not an employee, and have the right to perform services for other parties.

 

Exclusions

Services do not include design, print, or publication, or any other service not outlined in our quote.

Sales, search engine results, and award or tender success are not guaranteed.

Late payment

If payment is not received within fourteen calendar days of any payment date, you will be charged a late fee of 1.5% of the outstanding amount for each day that we do not receive payment. If we have made reasonable attempts to notify you of your outstanding balance, and it remains unpaid or partially paid, we reserve the right to send you to collections for any and all outstanding payments. You agree to pay for all our reasonable collections and legal costs encountered while attempting to collect against you.

Acceptance of terms

On acceptance of a quote or payment of the deposit, you agree to these terms, last updated on 28 March 2023.

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